Customer Experience and Conflict Resolution [Unguided]
Customer Experience - Conflict Management is a VR simulation that teaches users how to handle customer conflicts by applying three key rules to improve emotional interactions. Learners practice de-escalation techniques, active listening, and empathy to resolve issues effectively, enhancing customer service skills in real-world scenarios.
- Category
- Soft Skills
- Grades
- Grades 9-12
- Variant
- Unguided
- Plays on
- VRDesktopWeb
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